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What is Gleap?

Gleap is a comprehensive developer tool that allows you to fix bugs faster.

It provides visual reports, and you will also easily solicit feedback to create better product features.

Gleap is the best alternative to Instabug, Marker.io, and Usernap.

It would be the best for software development teams, project managers, and developers who want a tool that helps them squash bugs faster and boost user satisfaction.

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Gleap allows your users to pinpoint issues with screenshots and replay videos. It helps you to get a visual bug report packed with technical data.

You can create better products with the help of user feedback and communicate directly with customers via surveys or feature requests.

Let’s explore the features of Gleap, followed by use cases.

Gleap Features

Gleap contains four amazing features that help you to get reports about bugs, and you can fix them immediately after they appear.

Let’s jump into the features of Gleap below;

  • In-App Bug Reporting

In Gleap, you will get bug reports at lightning speed (10x faster). You can fix those bugs immediately and make your users happy.

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  • Capture feedback visually–

In Gleap, you can collect feedback from your users visually. Still, if screenshots and video replays are insufficient, customers can draw and select exactly where the bug is.

  • Activate by user interaction– 

On mobile, you can activate Gleap by shake, screenshot, or by code– Choice is yours.

An SDK for everyone– 

Gleap is ever so easy and simple to set up with an SDK for iOS, Android, React Native, Flutter, and of course, JavaScript!

  • Save time and money– 

Use Gleap and increase your productivity by 40% with detailed bug reports.

  • Customer Surveys

Run a survey on your website or app; users will love to answer willingly.

Gleap allows you to distribute concise surveys triggered by specific user actions and events.

It helps you to build better products based on direct customer insights.

Gleap allows you to build contextual surveys, and you can see how your product’s performance.

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  • Distribute however you like–

You can run web, email, and app surveys to learn more about your customers’ needs. It helps you to make better products.

  • Set up within seconds– 

Just pick one of their professional templates to launch surveys, and with a few clicks, you can customize your own.

  • Relevant & exact surveys–

Gleap lets you trigger surveys at specific moments in your app or website.

  • Results dashboard–

 In Geal, you will get survey results in real-time and review your data on their structured dashboard.

  • Product Roadmap

Using Gleap, your team and users can vote on feature requests with your product roadmap board.

It’s a compelling way to discover what your customers want.

  • Embed on your website–

 You can see what your customers vote for. Even you can request when you embed your roadmap anywhere on the website.

Vote on requests– Gleap allows your users to vote on features they would love to see next. It helps you to make informed product development decisions.

  • Comment–

 In Gleap, your team can communicate directly with users and find out more about their desire for the next.

  • Share your roadmap– 

Embed your very own interactive roadmap on your website. Get the next best feature from your users.

Ola, still waiting? Create your own product roadmap within a minute, easy peasy.

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Customer Communication

Last but not least, Gleap.io enables you to communicate directly with your customer, which builds better relationships.

You will get more information on a report they send directly. It means that heard users are happy users.

  • Communicate with ease– 

Using Gleap, you will be able to communicate with your customers directly and get feedback from them.

  • Send with confidence– 

In Gleap.io, you don’t have to think about email delivery. Email delivery status enables you to send emails with confidence.

  • Direct email reply–

 In Email, Customers can directly reply to your questions & updates, which will add replies to the conversation.

  • Custom domain– 

Gleap will help you to improve email deliverability & branding with your domain for outbound emails.

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Use Cases

Using Gleap.io, you will get websites and apps; both report in a single dashboard easily.

First, let’s have a look that the reporting structure of the website;

Website Bug Reports

You can know exactly why and how the bug occurred, and you will get the reports with screenshots and live-action replays with essential data.

  • Capture feedback visually
  • Easy, no-code setup
  • Let your customers be heard
  • Save time and money

Apps Bug Reports

App bugs are always more harmful than website bugs if you know where the problem is and how it happened. You can fix it immediately.

Gleap helps you with live-action replays and insightful metadata so that you can fix app bugs.

What are you waiting for?

Integrations

You can integrate 15+ of your favorite software and tool that you are already using.

It helps you to automate your workflow and boost your productivity.

Such as Jira, Trello, Slack, GitHub, Asana, Notion, ClickUp, Zendesk, Microsoft Teams, Webhooks, awork, Zapier, Hubspot, and Shortcut, and you can suggest them your favorite ones.

Gleap Pricing Plans

Use Gleap to create a better future product and gain user satisfaction with ease.

It comes with four pricing plans;

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Free, Starter, Growth, and Pro.

Free Plan $0/mo:

  • 1 Project
  • 1 Day Data Retention
  • Unlimited bug reports
  • Unlimited team members
  • Direct user communication
  • Feature request board
  • Ratings
  • Starter Plan $39/mo:

Everything Free Plan Features

  • 2 Projects
  • 1 Month Data Retention
  • Session & environment data
  • Micro surveys
  • Custom events
  • Custom domain
  • Growth Plan $139/mo:
  • Everything Starter Plan Features
  • 10 Projects
  • 12 Months Data Retention
  • All integrations
  • Console logs
  • Network logs
  • Custom data
  • Custom feedback types
  • Remove Gleap branding

Appsumo New User Get 10% OFF

Follow the instructions below.

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